Register for AppState ALERT

How will I know that an incoming text/voice message is from APPSTATE-ALERT?

Emergency messages sent to registered cell phone numbers will display a Caller ID of "828-262-8106." The body of a text message will also contain the verbiage "AlertNow Message."

If a text message is filed in your Inbox, it may be identified by the SMS Operator ID number "556-29."

How much does APPSTATE-ALERT cost?

Appalachian State University does not charge for participation in APPSTATE-ALERT. However, if you choose to receive emergency notifications via text and/or voice messaging, you agree to incur any applicable costs from your carrier for receiving these messages.

How does APPSTATE-ALERT protect my privacy?

All cell phone numbers that are registered with APPSTATE-ALERT for emergency notification purposes are confidential. For employees (including faculty, staff, and administrators), they are protected by the State Personnel Act; for students, they are protected by the Family Educational Rights and Privacy Act ("FERPA"). The contract with Saf-T-Net (aka AlertNow), the entity that provides the notification system, specifies that the cell phone numbers are confidential and will be protected as such.

In addition, cell phone numbers registered with APPSTATE-ALERT will be used solely for the purpose of emergency notification. Appalachian will only send emergency notification messages when an emergency exists that is considered an "imminent threat." An "imminent threat" is defined as a significant emergency or dangerous situation involving an immediate threat to the life safety of the campus community.

How can I register for APPSTATE-ALERT text and/or voice messaging?

Registering your cell phone numbers with APPSTATE-ALERT is quick and easy. Just update your Emergency Contacts in Banner Self Service. (This system is also available within AppalNET.) 

Registering your cell phone numbers with APPSTATE-ALERT (the Appalachian State University 24/7 emergency messaging system) is quick and easy. Just sign in Banner Self Service and register or update your information. (This system is also available within AppalNET.)

Note: If you choose to receive emergency notifications via text and/or voice messaging, you agree to incur any applicable costs from your carrier for receiving these messages.

Note: Registered cell phone numbers should become active in the APPSTATE-ALERT system within one (1) business day of completion of the below registration steps.

When does the registration take effect?

Once you register in Banner Self Service or AppalNET, the number is uploaded to the alert system the next day at 5 a.m. Eastern time. For instance, if you register using Banner Self Service at 10 a.m. on Tuesday, the number will not be uploaded until 5 a.m. on Wednesday. You will not receive emergency messages until your number is uploaded.

Secondly, since your number is tied to your Banner Self Service account, the registration is not finalized until your account is "active", which means you are enrolled in a class and classes have started. If you are planning to attend Appalachian but have not yet started classes, your number will not be active in the alert system.

You only have to register once. If you register your freshman year, your number will stay active as long as you are affiliated with the University. No need to register every academic year unless your number changes.

Step-by-Step Instructions

Please follow these instructions. For your convenience, all links will open in a new browser window.

1. Go to Banner Self Service.

2. Login using your Banner username and password.

3. Click "Personal Information."

4. Click the "AppState ALERT" link under the "Personal Information" tab and a block will come up to fill in your phone information. 
    Be sure to click the "submit" button when you have entered your information. 






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